Camping FAQ's

Here you will find our information on Covid-19 and our usual FAQ's 

We are open again from Monday 19th April 2021

Following the guidance of the road map and statement from the Government on 5th April 2021 our toilet, shower and washing up facilities will be closed.

As such we will not be accepting tent or Shepherd Hut bookings at this time.

We are also not accepting group bookings at this time.

 

Thank you for your patience! 

Information Regarding COVID-19

Here at Oakfields Camping at The Bat and Ball we take the health and safety of our customers, staff and local area very seriously. Therefore we ask that you have a read through of the following information so you know what we are doing to help keep everyone safe and what you can do to help us. We appreciate it's a long read but it's important!

Booking a stay with us

Please read all this information before booking. Bookings will only be taken online via our website or PitchUp.

 

We are currently not accepting tent or Shepherd Huts booking.

We are not accepting group bookings at this time.

We are not currently allowing visitors of campers on the campsite grounds.

Our toilet, shower and washing up facilities are currently closed.

When booking please provide name and contact numbers for all participants over 16yrs old for NHS Test and Trace. Alternatively send a e-mail to

                                   camping@haywards-batandball.co.uk

 

Arrival

 

No vehicles are to enter the campsite until they have been checked in at Reception. We respectfully ask you remain 2 metres away from any staff member checking you in.

 

You will be required to sign in.

 

You will be allocated your pitch. These are marked out in white lines. All persons and belongings must remain inside the white lines with exceptions made for trips out. (Please note lines may be less visible in low season due to weather)

 

During your stay

 

We respectfully ask you remain 2 metres away from people outside of your pitch, including staff, so far as is possible.

 

You will be required to use your own toilet and washing facilities. Portable toilets, buckets and other waste water receptacles can be emptied on our site easily in the designated waste water point.

 

There will be additions to our usual cleaning routine including but not limited to disinfectant fogging, visible cleaning log and even more frequent checks.

 

Water taps and waste water points will have a 2 metre box marked around them. (Please note lines may be less visible in low season due to weather)

 

Fire pits will still be available to hire. These will be cash (into a tray) only to reduce numbers into the pub for card payments.

 

Leaving our site

 

Please leave your pitch as you found it. Should need arise please report any issues to a member of staff.

 

Having a booking and then feeling unwell

 

Please do not come to visit us if you are feeling unwell.

 

If you have any of the following

  • High temperature

  • New continuous cough

  • A loss or change to your sense of taste or smell

Please visit the NHS website for guidance on staying home and getting a test.

 

Then send an email us to inform us of the situation. We will try to rearrange your booking for another time.

 

 

Failure to adhere to above terms as well as our standard terms and conditions may result in immediate termination of your stay with no monies returned

General FAQ's

Are you a dog friendly site?

        Yes, we are! All we ask is that you keep your dog under close control and clean up after them. There is no extra charge for your furry family member. Please let us know if you wish to have a dog in a Shepherd Hut.

What size are your pitches?

        Our pitches are listed as being 6m x 6m, however they are in fact slightly larger than this. If you are concerned or require a larger pitch please contact us to discuss the options.

I want to book as a group, is this possible?

       We are currently not accepting group bookings or visitors to campers already on site.

Are BBQ's allowed?

       Yes, we do allow BBQ's. These MUST be raised above the grass on bricks and slabs, we can provide these.  FIRE PITS are now banned from site unless rented from Oakfields Camping.

What are the times for Check In and Check Out?

     Check In is between 3pm and 9pm. Any arrivals after 9.30pm will not be accepted. This is in order to respect those campers with young children on site.

     Check Out is 11am. Please respect these times as this is our time to ensure the pitches are clean and tidy, mow the grass if needed and provide any general maintenance. Particularly in High Season.

I would like to book a Shepherds Hut with children?

      Our Shepherds Hut are a two berth, adult only set up.

Are you open all year?

     Yes! Please beware that due to being an all grass site our pitch numbers reduce in low season and booking in advance is advisable, we also do not accept tent bookings from late September onwards. There will be machinery and grounds maintenance carried out in low season in preparation for the busy season ahead.

I still have a question - I need to contact you?

     Our e-mail address is camping@haywards-batandball.co.uk

     Our phone number is 01403 597 199

  © Haywards at The Bat and Ball 2016 •  Address: The Bat and Ball Country Pub, Newpound Lane, Newpound Common, Wisborough Green, West Sussex RH14 0EH  Tel:  01403 700199 A beautiful country pub located in the stunning West Sussex countryside.